Backup tapes are not a problem, they’re an opportunity!

Traditionally, the process of restoring and processing data from backup tapes has been complicated, intimidating, and most importantly, unprofitable; however, Oasis has simplified the process so that you can unlock the potential of these projects. Although simply restoring the contents of a backup tape to disk is relatively simple, it is not always the best option. We have multiple workflows designed to help reduce the cost of restoration and provide additional value to end-users along the way.

Control Costs

When faced with a stack of backup tapes, many clients try to control the cost of restoration by seeking out the low-cost provider; however, it is highly beneficial for the client to consider a more comprehensive solution that accounts for the downstream eDiscovery costs (such as Processing and Review). Whether the client needs to control costs in the near-term or is more concerned with the overall cost of eDiscovery, we have a workflow to meet their budget.

Keep your Focus

By aggregating the needs of many of our partners, we are able to invest in niche services (such as backup tapes) that simply do not make financial sense for most individual vendors to support on their own. Partnering with Oasis allows our partners to stay focused on their core business without missing out on potential revenue opportunities.

Be Selective

In our experience, restoring the entire contents of every backup tape is typically not necessary and can result in enormous expense for clients. For that reason, Oasis created alternatives to the standard “straight restore workflow” to help end users pick-and-choose the files that they actually need.

Workflow A - Straight Restoration
Restore all of the contents of the tapes to disk. Inexpensive and simple.

Workflow B – Report, Select & Restore
In situations where the contents of the tapes are unknown and the possibility that some tapes are irrelevant, customers can use detailed reports that includes server name, backup date, custodian name or folder structure to identify subsets of data to restore.

Workflow C – Targeted ECA
After data is chosen using the reports, we can load the targeted files into a Web-based Early Case Assessment (ECA) tool that allows end-users to further cull the data using more specific criteria such as keyword searches, date filters, deduplication and DeNIST. Relevant items are tagged by the end-users and will be restored to disk.

Workflow D – In-place ECA
When all of the tapes contain potentially relevant information, it is possible to skip the “reporting” stage and move the data straight into the ECA tool for filtering, tagging and restoration.

Frequently Asked Questions

How long does it take to restore a backup tape?

Some tape technology is faster than others. Some tapes take 3-4 hours per tape, others may take 12 hours. Additionally, the number of backup sessions makes a big difference. For example, if there are 10 tapes representing 10 backups (one backup per tape), then all 10 tapes can be restored simultaneously and finish in a single day. However, if there is a single backup set that spans 10 tapes, the restoration must take place sequentially (tape #1 must finish before tape #2, and so on) and will therefore take much longer.

How do you charge for backup tape restoration?

It depends on the workflow we are implementing for the project, but usually its either per tape or per GB restored. We are willing to share all pricing with potential partners, please contact us to request our standard pricing.

Who bills the client?

We are happy to bill the end-client directly and work out revenue sharing with our partner on the side. Alternatively, we are also willing to invoice our partner and have them to mark up the services to the end-user.

What happens after the tapes are restored?

If the client (or our partner) simply wants the data restored to disk and has another solution in place for data processing, review, production, etc., we will simply load the restored data on portable media and ship via FedEx. In situations where restoration is simply the first step in the process, we are happy to provide a full end-to-end solution for the project.

What tools do you use for early case assessment?

“Workflow C” leverages Relativity.

What backup tape formats do you support?

All of the common formats and most of the uncommon formats are supported. If we are unable to support the format internally, we have a network of partners that specialize in different areas, so we will be able to refer you and your client to someone that can help.